How can we help?

No. Businesses, photos, services, prices and reviews are open to everyone. You sign in only to see open times and book.

A seat is one professional who is free for the whole length of your appointment. "12pm – 1:30pm · 5 seats" means five people could book that time right now. Seats drop as others book and come back when someone cancels.

Choose it when you don't mind who serves you. You see every time any professional is free, and the first free one is assigned when you confirm.

Someone else took the last seat first. The list refreshes on its own every 30 seconds and again whenever a booking fails, so just pick another time.

Mobile money or card through Paystack, wallet credit, a prepaid package, or cash at the venue where the business accepts it.

Card and mobile money details go straight to Paystack; Serwaah never sees them. The business is paid only after your appointment is complete.

Open Your bookings and choose Cancel on the appointment.

Cancel at least 24 hours before and online payments are refunded in full to your Serwaah wallet. Later cancellations may not be refunded, because the business held that seat for you.

Use "Forgot password" in the Serwaah mobile app, or email support@serwaah.com and we will help you back in.

Email support and we will remove your account and personal data, keeping only records the law requires.